Terms of Service

Terms of Service

All services provided by VPN.SH ("VPN.SH") may be used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any United States federal, state or city law is prohibited, as well as any violation of UK law. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless VPN.SH from any claims resulting from the use of service which damages the subscriber or any other party.

Prohibited are sites that promote any illegal activity or present content that may be damaging to VPN.SH' servers, or any other server on the Internet. Links to such materials are also prohibited.

Traffic Usage
Other than unlimited bandwidth plans, all account plans come with a predetermined amount of traffic allowance. We monitor your total bandwidth usage and prevent further usage once you have hit your limit. This will remain until the next month in which you can then resume your services. These usage caps do not apply for unlimited bandwidth packages.

Server Abuse
Any attempt to undermine or cause harm to a server or customer of VPN.SH is strictly prohibited. As our customer you are responsible for all your accounts. Should you violate the Terms of Services outlined within, your account will be cancelled without chance of refund.

Torrenting and P2P
We ONLY support torrenting or P2P on our specific "torrent" servers, as provided in your VPN Activation Email and in our OpenVPN files. We do not support torrenting on any of our other servers.

Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our sole discretion.

All sub-networks, distributive hosting sites and dedicated servers of VPN.SH must adhere to the above policies, with the exception of system resources in respect to dedicated servers.

By the Account Activation Date of each month, VPN.SH shall either:

(1) debit the client's credit card or PayPal/Google Checkout account (when such information has been provided by the client); or

(2) deliver, by e-mail or regular mail, an invoice in accordance with the applicable Service Fees for services rendered for the current month. When an invoice is delivered to the client, payment shall be remitted to VPN.SH by no later than the specified payment due date. VPN.SH shall be entitled to immediately terminate this agreement for client's failure to make timely payments. You will be provided with an invoice on a monthly basis. All credit cards and billing acounts are billed automatically on a monthly basis. It is the client's responsibility to ensure that they have sufficient credit to cover this transaction. In the event that there is insufficient credit, we will send an e-mail notification, at which point we will need to be provided with another credit card or billing account within 24 hours. If we do not receive a response within 24 hours, the account, and all accounts under that account plan, will be suspended.

PayPal Subscriptions
PayPal Subscriptions are the responsibility of the client. Upon cancelling your service, you should ensure that any outstanding PayPal Subscriptions are also cancelled from your end. Unintentional payments via PayPal Subscriptions are not eligible for refund.

Account Deactivations
Any account deactivated due to non-payment will be unable to signup with us again

Cancellation Refunds
We DO NOT refund partial monthly fees to accounts. We require 30 days notice for a cancellation.

Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our sole discretion.

Limitation of Liability
VPN.SH shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from VPN.SH ' servers going off-line or being unavailable for any reason whatsoever. Furthermore, VPN.SH shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of VPN.SH ' servers. All damages shall be limited to the immediate termination of service.

Violations of these Acceptable Use Policies should be referred to admin@vpn.sh. All complaints will be investigated promptly. Failure to follow any term or condition will be grounds for immediate account deactivation.

VPN.SH cannot be held liable for system down time, crashes or data loss. We cannot be held liable for any predicated estimate of profits which a client would have gained if their site was functioning. Certain services provided by VPN.SH are resold. Thus, certain equipment, routing, software and programming used by VPN.SH are not directly owned or written by VPN.SH. Moreover, VPN.SH holds no responsibility for the use of our clients' accounts. Failure to comply with any terms or conditions will result in the automatic deactivation of the account in question. We reserve the right to remove any account, without advance notice for any reason without restitution, as VPN.SH sees fit.

Account Activation
By activating your account with VPN.SH, you agree to the above policies and disclaimer. Upon requesting activation of an account, you are required to accept these policies, guidelines and disclaimer, and a copy of your acceptance is forwarded along with your activation request to be maintained with your account information.

NOTICE: If you sign up for an account and fail to comply with these terms, no refunds will be given. We will, however, advise you by e-mail prior to taking any action to provide you with an opportunity to correct the problem.

Server Uptime Guarantee
Although VPN.SH has an excellent record for reliability, we do not offer an uptime guarantee. However, our network and servers are monitored continuously, and are rarely down except for scheduled maintenance and hardware and software upgrades.

VPN.SH reserves the right to amend any or all of the above policies, guidelines and disclaimer without notification. We also retain the right to increase any pricing and make changes to our account plans without notification.

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